Viral TikTok video captures a concerning moment at a McDonald’s on 7505 John W. Carpenter Freeway, Irving, TX, where a single employee is seen running the kitchen and drive-thru entirely by herself. The footage and narration by a stunned customer call out McDonald’s corporate, pleading:
“Y’all, she’s working by herself. By herself! She’s running an entire restaurant by herself. McDonald’s, do better! And I’m talking about by herself. She’s all by herself. I was like third in line, and then I got to noticing, there’s nobody else back here. There’s nobody else back here, right, sir? None, nobody. And she’s working on multiple orders and doing the drive-thru window. Absolutely not! That’s just wrong. Absolutely, by herself! By herself! McDonald’s, I love y’all, but y’all need to do better. By herself, she needs a raise. Let me zoom in on her face; she needs a raise. I hope y’all see this and y’all know, y’all got people who are in here working, and she needs a raise, immediately!”
The video sparked widespread outrage and sympathy online, especially after a user, M.Alvrz11, commented:
“That’s my mom’s right their… she’s always pushing through it… this big company’s do not… care for their hardworking employees… She’s been part of McDonald’s for over 25+ years!”
The heartfelt comment included a photo of his mother, the worker in question, amplifying the emotional weight behind the video. Users responded with praise and concern, commending her dedication and calling on the company to address the staffing and labor treatment issues.
This incident has quickly turned into a rallying cry for better labor conditions and respect for frontline fast food workers.